FAQ
Answers to all your questions in one place
Discover quick answers to your queries with 3D Motors’ FAQ page, covering our key services and customer care details.
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General Questions
3D Motors offers a comprehensive range of services including auto collision repair, vehicle tinting, oil changes, brake jobs, engine diagnostics, and 24/7 towing services. We cater to various makes and models, ensuring top-quality service for all your vehicle needs.
You can schedule an appointment by calling us directly, visiting our website to use our online booking system, or by coming to our shop during business hours. We offer flexible scheduling to accommodate your needs.
Yes, we offer 24/7 emergency towing services. In case of an emergency, you can call our dedicated line, and we will provide prompt towing assistance.
Our facility is equipped with a secured, gated area for vehicles left overnight. We have surveillance systems in place to ensure the safety and security of your vehicle.
Absolutely. We can work directly with your insurance company to handle claims, making the repair process smoother and less stressful for you.
The duration of repairs depends on the extent of the damage and the specific services required. However, we strive to complete most repairs efficiently while ensuring the highest quality of work.
Repair Information
Yes, our technicians are highly skilled and certified. They undergo regular training to stay updated with the latest automotive repair technologies and techniques.
We primarily use OEM (Original Equipment Manufacturer) parts for repairs to ensure the best quality and compatibility with your vehicle. However, upon request or in specific circumstances, high-quality aftermarket parts can also be used.
Yes, we offer a warranty on our repair work. The specifics of the warranty depend on the type of repair and parts used. Please contact us for detailed warranty information.
Service costs are estimated based on the type of service, the extent of the work needed, and the parts required. We provide a detailed estimate before starting any work and seek your approval to ensure transparency.
Absolutely. We provide a no-obligation estimate after a thorough inspection of your vehicle. This ensures you know the expected costs upfront.
Yes, we periodically offer special deals and promotions. Please check our website or contact us directly for current offers.
Service & Payments
We recommend removing personal items from your car and ensuring that the car is accessible for our technicians. If there’s a specific issue, make a note of it to inform our technicians.
We accept various forms of payment, including cash, credit/debit cards, and checks. Please contact us for more specific information.
Yes, you can change or cancel your appointment. We request that you inform us as soon as possible, preferably 24 hours in advance.
Yes, we offer a range of vehicle customization services, including window tinting, custom paint jobs, and performance upgrades. Discuss your needs with our experts for tailored solutions.
It’s important to have your vehicle inspected by a professional to assess its safety. If there’s significant damage, especially to the wheels, brakes, or steering, it’s best not to drive it.
For emergency drop-offs, call our 24/7 line, and we’ll remotely open the gate for you to leave your vehicle securely. We’ll then attend to your vehicle as soon as we’re open.